Why your data is far more important than which AI you use

It doesn't really matter if you use Google, Amazon or Microsoft's AI algorithms, according to experts. The real differentiator is not whether you use Lex, Azure AI or Google's machine learning tools, but the quality of your own data, speakers at OpenText's Enterprise World 2018 conference said yesterday. "The algorithms are nothing without the data," Mike Gualtieri, principal analyst at Forrester, said. "Algorithms get all the press, but the competitive advantage, the accuracy of those models, the decisions that the models can make, it all comes from the data, and the data that enterprises have is very specific to them and their customers." While Google and the other tech giants investing fortunes into machine learning models have trained their tools on billions of images, pieces of text and other media, none of these AI systems have the specific data that companies have to hand, Gualtieri explained.