2018 – The Year When AI Will Humanize the Workplace

As we enter 2018, there are two competing forces that are impacting the world of HR. On the one hand, the rate of social and business changes is accelerating, resulting in an ever more complex business environment. On the other hand, employees are pushing for even simpler, more engaging, and human-like experience from their enterprise applications. For HR to survive, they will need to leverage emerging technologies such as artificial intelligence (AI), machine learning, robots, and chatbots to support rapid business changes while delivering a superior employee experience. In the last few years, the creative disruption caused by technology is rampant – think what Uber did to the transportation industry, AirBnB to hospitality, and Amazon to retail.