Artificial intelligence in insurance: Where does Europe stand?

Where does the European insurance industry stand in terms of advanced analytics, AI and automation? Do we see that traditional methods of data analysis are now being labeled by the term "machine learning"? Maybe the industry is more advanced than that: Are real chatbots, for example, already ubiquitous? Let's have a closer look. I had the opportunity to visit the "Insurance AI and Analytics Europe" conference in London.