AI powered UI

In spite of the skepticism that AI is just another technology buzzword, its momentum is real! According to Gartner, by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human. Digital assistants will be so pervasive that they will optimize employee productivity for most situations. As the way people interact with technology becomes a key differentiator, the enterprise faces a new universal imperative: to include and integrate AI to enhance customer experiences. Besides making traditional interfaces smarter, AI integration is making interfaces invisible as is the case with AI powered voice-assistants.