New report shows the truth of how people actually use AI chatbots

Artificial intelligence is increasingly being shoved into everything, but AI chatbots in particular have exploded in popularity lately. Companies like OpenAI and Microsoft are pushing the likes of ChatGPT and Copilot to provide you with answers to all of your questions, while companies like Amazon use AI chatbots to guide you through the shopping experience in hopes of scoring sales. But how are people actually using AI chatbots? A new report by The Washington Post aims to answer that question. The newspaper analyzed research data from nearly 200,000 English-language conversations from the WildChat Dataset, a database of over 1 million real-world user conversations with ChatGPT.