Applied Data Scientist - B2B Sales Incrementality

The B2B Insights & Analytics team exists to drive optimal decision-making that improves our business customers' FF&E shopping experience through Sales interactions. We seek to optimize Sales incrementality by identifying the most CLV-accretive Sales interactions with customers, as a critical driver of our flywheel. The data represents the voice of external customers (e.g. We source, interpret, and translate that voice into actions that serves our customers. Our team leads measurement - particularly around causal inference - and also plays a data challenger role to ensure the STO understands the "why" behind great customer experiences.