Bank Danamon Customer Success Cloudera

Bank Danamon is one of Indonesia's largest financial institutions, offering corporate and small business banking, consumer banking, trade finance, cash management, treasury and capital markets. Financial service institutions globally are under immense pressure from a new generation of tech-savvy customers to deliver consumer-centric digital services. These new services represent a massive opportunity as well as a massive risk as more consumers connect to products and services digitally. For Bank Danamon, like many other institutions, one of the key challenges in advancing this digital transformation is the ability to gain a single enterprise view of customer data. "Each line of business has their own data mart so there are a lot of data silos," said Billie Setiawan, head, Decision Management Data and Analytics for Bank Danamon Indonesia.