Enabling the Return To Work initiative using SAP Conversational AI & Qualtrics

As many parts of the world continue to remain in lockdown due to the global pandemic, many countries have started to ease the restrictions. Particularly in Australia & New Zealand, schools have reopened, workers are heading back to their offices, and restaurants & retail stores are beginning to resume trade with new set of guidelines. These guidelines might also vary from one state to another and hence businesses that operate and have offices in different states, need to provide relevant updates to their employees to be able to comply with the new regulations. The most common practice from employers is to send out regular emails outlining the guidelines. Chatbots are beginning to play a vital role in providing real-time upto date information.