Connecting Your Tools with the User Experience

I grew up in a family of builders. My father is still in the construction business, and my mother is a practicing designer. We tore old walls down, built new walls, and shaped our environment. I started applying those skills after buying my first home -- a 105-year-old federal style row house in Washington, D.C. that was barely standing. After 543 days, 212 tools, three trips to the doctor, thousands of feet of lumber and drywall, and miles of wire and pipe, we had a new home.