Design Thinking is Key to Enterprise Adoption of AI - InformationWeek

Artificial intelligence (AI) stands out as an especially transformational technology of our digital age, and its practical application in addressing process inefficiencies in different business settings is increasing at a pace that is well beyond most companies' ability to adopt it at enterprise scale. Current applications of AI are in limited functional operations. While there is substantial potential in the next wave of AI innovation, organizations must first figure out where and how they can apply AI to specific business problems across operations. To usher in this next wave of digital innovation, C-Suite executives will need to apply design thinking methods to create the cross-functional coordination and mid-manager sponsorship required for enterprise adoption. Ultimately, the value of AI is not to be found in the AI operating models themselves, but in companies' abilities to harness them.