LG ThinQ: Our experience with AI so far and what's next for the industry

AI News spoke with LG corporate vice president Samuel Chang about ThinQ, the company's brand for products and services incorporating AI. Chang played a major role in this year's AI & Big Data Expo in Santa Clara last week, taking part in both a solo presentation on "Process Automation from IoT Data" and a panel discussion on "Data and the Customer". Following the event, AI News decided to catch up with Chang to discuss LG's current experience in artificial intelligence and where the industry is heading next. How important is AI becoming to differentiate from competing products? With artificial intelligence gaining traction across a range of industries, it's becoming important to allow differentiation among competing products.