9 tips for building your first Facebook Messenger chatbot

Chatbots are the new black in UX design. Facebook already has over 11,000 chatbots since the official announcement of chatbot support made earlier this year. The question is: Should you build a chatbot for your business? Yes, if your goal is to create a more personalized experience with your customers without hiring additional staff. You shouldn't be perceived just as "faceless" website or a product page.