3 roadblocks chatbots face

While we think of them as the latest thing in tech, conversational interfaces have been around for quite some time. From Cleverbot and Smarter Child to labyrinthine phone trees ("say REPRESENTATIVE"), we have been trying for years to build technology that mimics how we interact with humans. Recent advances have positioned these tools for substantial growth and brought them back to the foreground of the conversation on the future of technology. Conversational interfaces for both speech and text have risen to prominence thanks to virtual assistants or "chatbots," such as Apple's Siri and Amazon's Alexa. Also, text-based chatbots, or messaging platforms such as Slack and Facebook Messenger, have seen a huge spike in utilization.