The Use of AI in Banking is About to Explode

AI can improve customer personalization, identify patterns or connections that a human couldn't find, and answer questions about banking relationships in real-time. Firms are already recording amazing success with AI in banking. What is amazing today, however, will be table stakes in the near future. Artificial intelligence (AI) is not new to banking. If we consider that the definition of AI is the ability for machines to interact and learn to do tasks previously done by humans, the history of AI goes back to the 50s in the banking industry.