How AI Chatbot Will Lead To Enterprise Automation?

There's a lot of hype about chatbots these days and how they can turn your company. Marketers at technology companies promote the importance of chatbots at engineering conferences and company consultants. A suite of technologies including artificial intelligence (AI), machine learning (ML), cloud, automatic speech recognition, natural language processing (NLP) and deep learning technologies enable chatbots to appear to behave like humans. It engages in human-like conversational interactions through voice and text that can be installed in a variety of devices, including mobile phones, web browsers, and chat platforms. The potential benefits of the chatbot for enterprises are significant in their ability to provide services to a range of users and groups including both customers and employees.