How AIOps is charting paths to fully autonomous networks

AIOps (AI for IT operations) adoption is on the rise as organizations invest in AI to make their IT ops smarter, faster, and more secure. Those who have adopted AIOps view the technology as no longer a nice-to-have but a necessity in the post-pandemic, work-from-home era. IT leaders are tasked with managing third-party cloud applications from devices and remote workers scattered across numerous locations in this new era. The insights come from a recently published State of AIOps Study, conducted by ZK Research, sponsored by Masergy, a software-defined networking (SD-WAN) services company. In August 2021, ZK Research surveyed more than 500 IT decision-makers in the U.S. across seven industries. IT decision-makers believe AIOps offers their organization several business benefits, including improved productivity, cloud application performance, and security.