The Keys to Transforming IT Architecture

Competitive advantage in business today means having the computing power to analyze oceans of data on the back end while providing a seamless customer experience up front. Artificial intelligence, machine learning and cloud computing are the new tools of the trade, and companies everywhere are striving to adopt them--with varying degrees of success. Wall Street Journal reporter Steven Norton discussed the challenges with Dheeraj Pandey, co-founder of Nutanix, a cloud-based platform that helps companies transform their IT infrastructure, and Lise Buyer, a partner at the IPO consultancy Class V Group. Edited excerpts of their conversation follow. NORTON: What are some common obstacles to getting companies to transform their IT architecture to artificial intelligence, machine learning and the cloud?