The Chatbot Beginner's Guide: All Your Questions Answered

If you browse the internet, there's a good chance you've come into contact with a chatbot. These conversational programs have proved a popular application of advanced tech, such as machine learning and natural language processing (NLP). And all the signs are there that chatbots will continue to play a role in business for years to come – so learning as much as possible about them means you're well-placed to benefit in the long-term. In this essential chatbot beginner's guide, you'll learn: Chatbots are computer programs with a persona – that of a robot (often a square-headed one with antennas). These robots' primary purpose is to communicate with humans via text, voice, and touch.