Despite Tech Hurdles, VCs and Tech Giants Double Down on AI-Powered Virtual Assistants - Crunchbase

With work comes unavoidable tedium, burning an inordinate amount of time. For some, the time lost is enough to justify hiring an assistant–an expensive solution that can be difficult to scale. But some tasks once coordinated by costly humans are becoming automated. With advances in AI, a new, tech-based breed of assistants, often referred to as virtual assistants, are entering the market of support. If startups have it their way, my people won't get in touch with your people; instead, your bots will get in touch with my bots.