Hyper-personalization to emerge a true winner in AI in 2020 - ET CIO

By Raju Vegesna The past decade has been a true testament to the success of many inventive technologies. The biggest wave we witnessed was the advent of artificial intelligence and machine learning. NLP & Conversational AI In the early 2010s, consumer natural language processing (NLP) allowed us to talk to our phones and control smart-home appliances reliably. Many people expected NLP to explode in other domains, but it never really materialized, because of either poor implementations or a focus on other types of development. Over the next decade, NLP will be put to use in complex software to lower the barrier to entry.