Is Your Artificial Intelligence a Service or a Product?

Today, major healthcare companies are investing heavily into various AI-powered devices. For example, Zimmer Biomet and the New York City-based Hospital for Special Surgery recently inked a three-year deal to create the HSS/Zimmer Biomet Innovation Center for Artificial Intelligence in Robotic Joint Replacement. "The collaboration aims to develop decision support tools--powered by data collection and machine learning -- to assist surgeons planning and predicting outcomes for robotic-assisted joint replacements." Additionally, Johnson & Johnson have gone on record saying that they see "a huge opportunity to harness data, machine learning and artificial intelligence to help drive decision-making at all levels of healthcare." As artificial intelligence starts playing a larger role in the modern healthcare space, a critical question will need to be answered: Are AI-powered solutions products or services?