Voice AI Predictions for 2022 from 25 Industry Leaders - Voicebot.ai

How will voice AI develop in 2022? More than 25 voice industry pros offer your predictions for the coming year. There will be more enterprise focus as a continuing trend of 2021, more custom assistants, and several new developments related to the metaverse. This past year was an important transition year for the voice AI market as Brandon Kaplan and Pete Erickson aptly highlight. Consumer applications and the general-purpose consumer assistants from the tech giants drove interest in the market for many years, but that changed in 2021 as enterprise use cases and customer, brand-owned assistants took center stage.