Shipware rolls out proprietary machine-learning software

San Diego-based parcel consultancy Shipware LLC said this week it has introduced proprietary machine-learning software, Krystal AI. The company said this offering will augment operations and optimize carrier pricing by providing its customers with insights and data points culled through a combination of factors. "Krystal AI is the culmination of tens of thousands of data points and hundreds of years of carrier pricing expertise," said Rob Martinez, Shipware president and CEO, in an interview. "Driven by'next generation' needs of high volume shippers, the tool has been many years in the making." In terms of the benefits Krystal AI provides shippers, Martinez said it dynamically rates actual shipping data given theoretical inputs – like a specific improvement in a series of accessorial charges, or an improve dimensional divisor, lower minimum charge, rate cap to GRI's, etc.