The Government Wants to Boost Its Tech--Starting With Workers

The General Services Administration is among the lesser-known arms of US government, but it has surprising reach. It owns or leases more than 370 million square feet of offices and other facilities on behalf of other federal agencies, and also provides vehicles and IT services. Its government tech support is a particular priority of President Biden's pick to lead the agency, Robin Carnahan. Carnahan, confirmed by the Senate in June, previously worked at 18F, a tech group set up inside GSA by the Obama administration to modernize government technology. In a recent conversation with Tom Simonite, she discussed plans to smooth online access to government services and lure more tech talent.