What is AI Commerce & Why Should You Care?

So, you are into e-commerce & struggle to keep up with Amazon (which boasts the #1 app among Millennials and Centennials and made over $ 43 billion in Q3 2017)? Don't worry, your competitors face exactly the same problems – and turn to Artificial Intelligence to solve them. Discover how using e-commerce AI solutions can help you deliver the ultimate shopping experience, reduce operating and staffing costs and boost revenue. IBM Watson commerce, Facebook/WeChat chatbots, Amazon recommendation engines and other "cognitive commerce" solutions are powered by artificial neural networks – that is, algorithms modelled on biological neural networks that process data, learn from it and make smarter decisions. The types of data you can feed to a neural network range from CRM records to your website usage stats; the intelligent algorithms classify data patterns and predict consumer behavior and KPIs based on past events.