Banks To AI: Less Artificial And More Human

The banking world is racing to get smarter via artificial intelligence (AI), but how can intelligence that's artificial stack up to human expertise and the demands of human consumers? To tackle this issue, companies are looking to infuse AI with a bit of humanity, help consumers better connect with computer-operated services and offer improved insights. In the February edition of the Digital Banking Tracker, a Feedzai Collaboration, PYMNTS explores the latest developments surrounding AI and machine learning in the financial services space. Can AI help consumers become smarter spenders? Several industry players seem to think so.