Has AI arrived for financial services?

When will artificial intelligence really have'arrived'? For a long time, this was a question for philosophers and computer scientists, pondering over whether passing the Turing test truly indicates intelligence, or debating about how broad our definition of artificial intelligence should be. Over the last several years, however, this question has changed considerably: with the advent of consumer AI tools such as virtual assistants and the increasing availability of off-the-shelf solutions offering to bring the power of AI to business operations, the issue has become less philosophical, and much more pragmatic. Now, for business leaders, it is often a matter not of whether to respond to the arrival of AI, but of how to respond to the arrival of AI. The promise is, of course, huge.