ServiceNow BrandVoice: Governing The Future Of AI

The Ancient Greek playwrights knew how to tell a good story, but occasionally found themselves searching for a way to solve whatever conflict they had concocted. So they invented the "deus ex machina"--literally, god from the machine--in which an actor playing a god was brought on stage via a mechanical device to miraculously resolve the problem as only a god can do. Where we go, AI follows--for better or for worse. These days, artificial intelligence (AI) is becoming our version of the deus ex machina, promising to swoop in and solve our most pressing business problems. But, like the Greek gods, AI can be fickle and fallible.