AI in Insurance: 5 Use Cases

No longer simply the subject of science-fiction movies, artificial intelligence is making its way into the insurance enterprise. According to Accenture, four in five insurers are planning to or have deployed some sort of artificial intelligence technology in their enterprises. Allstate Business Insurance deployed ABie -- the Allstate Business Insurance Expert -- virtual assistant to help walk agents through the quoting process for complex products. The context-aware technology understands agents inputs and is able to direct them through the process without using the call center. AIG has partnered with Human Condition Safety to deploy devices that "couples wearable technology with artificial intelligence (AI) and building information modeling."