Five Mistakes Managers Make When Introducing AI--and How to Fix Them

Artificial intelligence has the potential to transform corporate decision making--to increase revenue, decrease costs and improve quality. If only employees would embrace it. AI tools use algorithms to make decisions that have long been the sole province of humans. But they are running up against a formidable obstacle: those humans who were making those decisions. Getting workers to actually use the technologies will turn out to be just as important as making sure the systems work in the first place.