5 reasons millennials love chatbots

The world of bots is exploding. Today's bots integrate within existing applications and replicate the support and intelligence of their human counterparts. They can simplify myriad functions, enabling consumers to gather information or fulfill requests on command. They empower us to make decisions more quickly by sharing information rapidly and clearly in a conversational format. With close to a billion people using Facebook messenger every month, many will soon use bots on the platform to find out when a restaurant opens, place an order for a T-shirt, or even pay their bills.