Kasisto Gives Banks a Lift Via Conversation PYMNTS.com

Can traditional banking get a lift from conversation – specifically, chatbots? One firm, Kasisto, thinks so, with its KAI Banking, a conversational AI platform acting as a bridge between customers and financial management. In the latest iteration of the PYMNTS Commander in Chief series, Kasisto CEO and Co-founder Zor Gorelov weighed in on innovation, and how it can help banks and other financial institutions engage in real-time, mutually beneficial dialog – literally. PYMNTS: How would you define your company's approach to innovation? ZG: At Kasisto, innovation is one of our core values, and this mantra is woven into our company culture: "We embrace and foster innovation, and we're not afraid to make mistakes."