Moving Beyond Dashboards for Healthcare IT

I think we can safely add "travel agent" to the list of anachronisms that have gradually receded from our collective consciousness. One needn't look far to see the humble travel agent's replacement: hundreds of websites and mobile applications from which one can research options, read reviews and make reservations. In the next few years, though, even those websites and apps may face the same fate as your neighborhood travel agent. Sure, you may find yourself back chatting with an "agent" again, but this time the "person" on the other end will be an AI-powered bot that understands your needs and preferences, can hunt down the best deal and place your reservations. We're entering an era where machines will help us make sense of the vast amounts of information and get things done for us -- bots, robots, assistants.