5 ways artificial intelligence is transforming document management

Whether you're aware of it or not, artificial intelligence (AI) has a ubiquitous presence in our lives today – think the personalised playlists on Spotify or the'Recommended for you' lists on Netflix, both of which use AI to curate a selection tailored just for you. Now its presence is being felt in the area of document management, with AI and cognitive computing set to revolutionise the ways in which we store, archive, process and extract information. Here are 5 ways AI is transforming document management systems . Automatic classification and processing - While OCR (optical character recognition) technology allows for text recognition, AI takes this a step further by being able to "read" the information on that document, classify it correctly and automate workflows based on that classification – all at a fraction of the speed a human could. While the system is initially guided by a set of rules, its identification and processing capabilities continue to improve using machine learning, meaning it is able to learn from repeated exposure to documents, as well as from the actions taken by employees upon those documents.