The Role of AI in Learning and Development

We have entered the Age of Artificial Intelligence (AI). And, while many of us have heard how AI will impact market segments like manufacturing or R&D, I find myself wondering: What about other areas of business--like L&D? How will AI affect learning and development? As James Paine points out, "It wasn't so long ago that artificial intelligence was reserved to the realm of science fiction according to the public." AI grew exponentially in 2017 and is projected to be even bigger in 2018.