How AI and machine learning help in upskilling employees

"If your company isn't focused on upskilling, your workforce won't be well-equipped to adapt to new challenges and make the most of new opportunities," according to Jim Link, chief HR officer of staffing service Randstad North America. "Ultimately, your company will lose out on opportunities to innovate." Indeed, upskilling employees -- that is, teaching staff additional skills -- is becoming an increasingly critical practice for organizations and their HR departments as more industries face skill gaps and hiring markets become more competitive. Companies can take a variety of approaches to upskilling employees. On the technology front, AI and machine learning (a type of AI) promise to enable upskilling programs that help people adapt more quickly to an ever-changing workplace and world of work faster.