"Working With AI," Read It For The Case Studies

This is going to be a soapbox article. "Working with AI," Thomas H. Davenport and Steven M. Miller, is an MIT Press book that has some good points but overall loses out. As the headline states, this book has a nice spread of case studies, but the higher point they try to make is not correct. Let's start with the good. As mentioned, the first two-thirds of this book is a series of fairly short case studies that show the breadth of artificial intelligence (AI) adoption across the business world.