How AI Helps Small Businesses Edge Out Larger Competitors

Mention artificial intelligence and many people envision a dystopian future like something out of Blade Runner or I, Robot, with an impersonal society run by giant, faceless corporations. The reality is much different, as AI is behind many of the most personal services today, like voice assistants (Alexa, Siri) and predictive entertainment platforms (Netflix, Spotify). And it's not just for large enterprise companies: Thanks to more affordable AI options, small businesses are beginning to embrace it. In fact, while only 8 percent of SMBs currently use AI, research shows an additional 32 percent intend to implement it (which amounts to a potential growth rate of 310 percent). It may seem a bit shocking that so many small businesses would want to jump on board the AI train.