Artificial Intelligence to Thrive in Logistics

Artificial Intelligence (AI) can help logistics providers deliver articles even before the customer has even ordered them, according to a new report from DHL and IBM. The companies evaluated the potential of AI in logistics and determined how it can be best applied to transform the industry, giving rise to a new class of intelligent logistics assets and operational paradigms. "Today's current technology, business, and societal conditions favor a paradigm shift to proactive and predictive logistics operations more than any previous time in history" explains Matthias Heutger, Global Head of Innovation DHL. "As the technological progress in the field of AI is proceeding at great pace, we see it as our duty to explore, together with our customers and employees, how AI will shape the logistics industry's future." The collaborative report identifies implications and use cases of AI for the logistics industry, finding that AI has the potential to significantly augment human capabilities.