Arrogance may prevent people from accepting AI help • The Register

Human psychology may prevent people from realizing the benefits of artificial intelligence, according to a trio of boffins based in the Netherlands. But with training, we can learn to overcome our biases and trust our automated advisors. In a preprint paper titled "Knowing About Knowing: An Illusion of Human Competence Can Hinder Appropriate Reliance on AI Systems," Gaole He, Lucie Kuiper, and Ujwal Gadiraju, from Delft University of Technology, examine whether the Dunning-Kruger effect hinders people from relying on recommendations from AI systems. The Dunning-Kruger effect (DKE) dates back to research from 1999 by psychologists David Dunning and Justin Kruger, "Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments." Dunning and Kruger posit that incompetent people lack the capacity to recognize their incompetence and thus tend to overestimate their abilities.