Why Chatbots? – Chatbots Life

The advancement in technology and evolution of artificial intelligence have developed what today is called Chatbot. Chatbots started to make an appearance in 2011 as artificial intelligence combined with messaging platforms as a way of supporting companies interacting with their customers. I have personally started using chatbot as a consumer and I absolutely love it! Such a quick and engaging dialogue that really sounds real. But what is a chatbot?