Beyond The Hype: Use Cases And Strategies For Implementing AI

We've already written about using business case studies, whether your personality is too legal, the importance of eSignatures, and the nine ways the legal profession needs to change. We're now in our final article in our series based on learning from the Corporate Legal Operations Consortium (CLOC) annual meeting. Ginger Dolgow, senior manager at NetApp, Tami Baddeley, operations lead at Microsoft, and Mike Naughton, senior manager at Cisco, all agree: though it is a highly hyped topic of conversation, artificial intelligence is, indeed, the future of legal operations. "The good news is that AI is more than hype and can offer strong returns on investment," they explain. "The bad news is that getting a solid return on investment in AI often requires a further investment of time and money. These solutions do not deliver as promised right out of the box."