DHL's IDEA to make warehouse processes more effective

August 13, 2020: DHL Supply Chain is aiming to optimise e-fulfilment for online shops with IDEA, a solution specifically designed for warehouses. IDEA algorithm can significantly improve order-picking processes in DHL-operated warehouses. The costs involved are comparatively low since the software, developed by DHL, is compatible with most traditional warehouse management systems and can be integrated easily into existing IT infrastructure. In its first commercial deployments, the solution has reduced distance travelled by warehouse employees by up to 50 percent and increased productivity of individual DHL locations by up to 30 percent. "The Covid crisis has shown us that unforeseen volume fluctuations for individual products can put enormous stress on supply chains. Lack of clarity regarding stock levels and incorrect data on availability can lead to bottlenecks for individual products and then delays in delivering to end customers," said Markus Voss, CIO & COO at DHL Supply Chain.