Verse.io Announces Dennis Eaton as New Vice President of Contact Center Operations

Verse.io, a leading conversational texting platform leveraging powerful AI and highly skilled human concierges, has officially announced the appointment of Dennis Eaton as the company's new Vice President of Contact Center Operations. Having already led large-scale operations and care organizations of 2,500 employees, Eaton brings two decades worth of experience in workforce management, training, quality, project management, contact centers, and vendor management to the Verse team. Prior to joining Verse, Eaton has held leadership positions in a variety of industries. Over his 20-plus-year career, Eaton has worked for retailers such as Nike, technology giants such as Oracle, financial services like ADP, and entertainment companies such as Walt Disney. Eaton has achieved great success in his ability to connect with his teams and drive a positive culture, all while improving efficiency and performance.