Can AI and Machine Learning Give a Better Experience in a Spa

The moment work gets too stressful, all you need is a good spa to relax, refresh and rejuvenate yourself. Identifying an opportunity of opening a tech-enabled spa business, engineer-turned-entrepreneur, Ritesh Reddy embarked on an entrepreneurial journey in 2008 to give India, its largest spa stopover ever. The company which started a decade ago has now expanded its business in more than 27 cities in India and 8 cities in Middle East. In an interaction with Entrepreneur India, Reddy talked about how the brand has been able to become a tech disruptor in the wellness industry and what has built the company's reputation over the years. O2 Spas gained its momentum in the market in less than a year.