How Wimbledon is using Artificial Intelligence to enrich the fan experience

Supporters can get information on a range of topics, including where to eat and drink or the nearest place to buy a Wimbledon towel. Three public wi-fi hotspots - also new for 2017 - will facilitate the process, and Wimbledon and IBM will monitor the questions Fred is asked to provide an improved service for next year. Supporters not at the All England Club but following the tournament will also be offered an improved experience this year. Wimbledon 2017 will see the launch of automated highlights packages, generated using IBM Watson and other video and audio technologies. An Artificial Intelligence system will pick out the key moments of the match based on analysis of crowd noise, players' facial expressions and a knowledge of when the clutch moments like set and break points took place.