Machine Learning: Optimize Your Team for Artificial Intelligence

Sure, technologies like machine learning, natural language processing, and automation could help reshape how your association works and serves its members. But finding the right opportunities, and staffing with those opportunities in mind, is the hard part, especially if there's resistance within your team. Overcoming these challenges could open up a lot of opportunities to take advantage of artificial intelligence down the line. Here are a few considerations for getting your AI ducks in a row. You don't necessarily need AI experts on your staff, said Amith Nagarajan, chairman of the AI-driven newsletter platform Rasa.io. What does matter is whether those staff members have a "growth mindset," a degree of curiosity, and focus on continued learning that isn't defined "by their list of prior job functions and tasks they've completed."