3 ways to make people love your chatbot

Virtual assistants and chatbots are here to make our lives easier. Retailers ranging from Nordstrom to DSW and Sephora offer chatbots to find presents for your friends and family through Facebook Messenger. Whole Foods' bot makes it easy to find a recipe for any occasion and dietary preference. Or if your hands are full, Alexa can do the same thing through voice commands. At their core, however, bots are simply applications that perform a designated task.