The Short Trip from Analytics to Artificial Intelligence Blog

Decades of popular science fiction have painted artificial intelligence (AI) as futuristic, mysterious and sometimes campy – on track to become reality around the same time bankers begin driving hover cars to work. Yet AI is now reaching buzzword status, and there's not a hover car in sight. The recent interest in AI could feel like a sudden and disjointed trend – an alluring concept without the technology to support its promises. In reality, AI is the next logical step in a long progression of innovations, in banking and across all other industries. The basic foundation for AI is already in place. And as advancements continue at a rapid pace, new capabilities will alter the way businesses serve their customers – and the way customers expect to be served.