New Relic Extends Reach and Scope of AI Capabilities - DevOps.com

New Relic this week announced it has extended the capabilities within its New Relic AI module to include support for additional data sources and provide access to more advanced analytics. Integrations with Splunk, Grafana, Prometheus and Amazon CloudWatch are now provided along with support for a number of incident management platforms, including ServiceNow, OpsGenie and VictorOps. New Relic AI previously provided support for the incident management platform from PagerDuty. DevOps teams can also surface more details about anomalies, including attributes that caused spikes, related signals to investigate root cause by looking at what happened around the anomaly and view upstream and downstream dependencies. Guy Fighel, general manager and group vice president for New Relic, said these and other capabilities being added to extend the capabilities of a monitoring platform that as a software-as-a-service (SaaS) platform provides a natural focal point applying machine learning algorithms to the massive amounts of data required to inform an AI engine. Other new capabilities being added to the platform include the ability to infuse correlations with decision logic to drive custom decisions and greater transparency into why and how correlations are performed.